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Selling Trip Cancel/Trip Interrupt to Families

    • matt
    • Topic created 12 years ago

    I'm trying to sell PL-STI-1,PL-STCAN-1,PL-SADD-1,PL-SMED-3 to a family of three. I can quote those products but I can't purchase them. When I try to purchase them your system says:

    Plans with overlapping coverage categories can't be sold together, 
plan one-Freedom - Trip Cancellation - Single Trip, plan two-Freedom - Trip Interruption - Single Trip.

    Your system is telling me we cannot sell TC and TI together. But our contact at TU says we can sell TC and TI together.

    So I assume I'm doing something wrong. There's no example of selling multiple products in the documentation so I'm not sure what that something might be.

    My request:

    {"policyInfo":{},"trip":{"startDate":"2015-02-23","endDate":"2015-02-27","departureProvince":"AB","cost":3000,"bookingDate":"2015-02-17"},"insuredPersons":[{"insuredType":"CANADIAN","inHomeProvince":true,"homeProvince":"AB","selectedPlans":[{"planCode":"PL-STI-1"},{"planCode":"PL-STCAN-1"},{"planCode":"PL-SADD-1"},{"planCode":"PL-SMED-3"}],"firstName":"Matt","lastName":"Fam","birthDate":"1980-01-01","phoneNumbers":[{"number":"5048552666"}],"addresses":[{"addressLine1":"123 Main St","city":"Calgary","country":"CA","province":"AB","postalCode":"H0H 0H0","type":"MAIL"}]},{"insuredType":"CANADIAN","inHomeProvince":true,"homeProvince":"AB","selectedPlans":[{"planCode":"PL-STI-1"},{"planCode":"PL-STCAN-1"},{"planCode":"PL-SADD-1"},{"planCode":"PL-SMED-3"}],"firstName":"June","lastName":"Fam","birthDate":"1990-01-01","phoneNumbers":[{"number":"5048552666"}],"addresses":[{"addressLine1":"123 Main St","city":"Calgary","country":"CA","province":"AB","postalCode":"H0H 0H0","type":"MAIL"}]},{"insuredType":"CANADIAN","inHomeProvince":true,"homeProvince":"AB","selectedPlans":[{"planCode":"PL-STI-1"},{"planCode":"PL-STCAN-1"},{"planCode":"PL-SADD-1"},{"planCode":"PL-SMED-3"}],"firstName":"Jennie","lastName":"Fam","birthDate":"1999-01-01","phoneNumbers":[{"number":"5048552666"}],"addresses":[{"addressLine1":"123 Main St","city":"Calgary","country":"CA","province":"AB","postalCode":"H0H 0H0","type":"MAIL"}]}],"payments":[{"amount":678.81,"transactionType":"PURCHASE","paymentStatus":"APPROVED","paymentType":"COLLECTED","paymentMethod":"SINGLE","currencyCode":"CAD"}]}

    Message edited by matt 12 years ago

  2. Clyde Hoang – 12 years ago

    Matt,

    Overlapping coverages occur when one tries to price/purchase plans with the same coverage. So in this case if you examine the plans while making a call to the products endpoint you will get a response similar to the following:

    1. [{
    2.    "code": "PL-STI-1",
    3.    "name": "Freedom - Trip Interruption - Single Trip",
    4.    "tripType": "SINGLE",
    5.    "genericName": "Trip Interruption",
    6.    "primaryCoverageType": "TRIPINT",
    7.    "coverages": [   {
    8.       "type": "BENEFIT",
    9.       "category": "TRIPINT",
    10.       "basis": "PERINS",
    11.       "priceInputParameter": "SUMA"
    12.    }]
    13. },
    14. {  
    15.    "code":"PL-STCAN-1",
    16.    "name":"Freedom - Trip Cancellation - Single Trip",
    17.    "tripType":"SINGLE",
    18.    "genericName":"Trip Cancellation/Trip Interruption",
    19.    "primaryCoverageType":"TRIPCAN",
    20.    "coverages":[  
    21.       {  
    22.          "type":"BENEFIT",
    23.          "category":"TRIPCAN",
    24.          "basis":"PERINS",
    25.          "priceInputParameter":"SUMP"
    26.       },
    27.       {  
    28.          "type":"BENEFIT",
    29.          "category":"TRIPINT",
    30.          "basis":"PERINS",
    31.          "valueMax":25000
    32.       }
    33.    ]
    34. }]

    notice for the two plans there are a list of coverages. When purchasing a plan there can be no overlapping coverages because we do not want the customer to buy redundant coverages. I guess there is a mistake in the naming. Trip Cancellation includes trip cancellation and trip Trip Interruption.

  3. Clyde Hoang – 12 years ago

    Hi Matt,

    For the purchasing you also most had it right. Simply remove the PL-STI-1 plan from your selected plans and change the payment amount. That should do the trick.

    try the following request. Keep in mind if a person is part of a family you have to set the insuredGroupType variable to FAMILY. This will tell the pricing service to apply family pricing.

    1. {  
    2.    "trip":{  
    3.       "startDate":"2015-02-23",
    4.       "endDate":"2015-02-27",
    5.       "departureProvince":"AB",
    6.       "cost":3000,
    7.       "bookingDate":"2015-02-17"
    8.    },
    9.    "insuredPersons":[  
    10.       {  
    11.          "insuredType":"CANADIAN",
    12.          "insuredGroupType":"FAMILY",
    13.          "inHomeProvince":true,
    14.          "homeProvince":"AB",
    15.          "selectedPlans":[  
    16.             {  
    17.                "planCode":"PL-STI-1"
    18.             },
    19.             {  
    20.                "planCode":"PL-SADD-1"
    21.             },
    22.             {  
    23.                "planCode":"PL-SMED-3"
    24.             }
    25.          ],
    26.          "firstName":"Matt",
    27.          "lastName":"Fam",
    28.          "birthDate":"1980-01-01",
    29.          "phoneNumbers":[  
    30.             {  
    31.                "number":"5048552666"
    32.             }
    33.          ],
    34.          "addresses":[  
    35.             {  
    36.                "addressLine1":"123 Main St",
    37.                "city":"Calgary",
    38.                "country":"CA",
    39.                "province":"AB",
    40.                "postalCode":"H0H 0H0",
    41.                "type":"MAIL"
    42.             }
    43.          ]
    44.       },
    45.       {  
    46.          "insuredType":"CANADIAN",
    47.          "insuredGroupType":"FAMILY",
    48.          "inHomeProvince":true,
    49.          "homeProvince":"AB",
    50.          "selectedPlans":[  
    51.             {  
    52.                "planCode":"PL-STCAN-1"
    53.             },
    54.             {  
    55.                "planCode":"PL-SADD-1"
    56.             },
    57.             {  
    58.                "planCode":"PL-SMED-3"
    59.             }
    60.          ],
    61.          "firstName":"June",
    62.          "lastName":"Fam",
    63.          "birthDate":"1990-01-01",
    64.          "phoneNumbers":[  
    65.             {  
    66.                "number":"5048552666"
    67.             }
    68.          ],
    69.          "addresses":[  
    70.             {  
    71.                "addressLine1":"123 Main St",
    72.                "city":"Calgary",
    73.                "country":"CA",
    74.                "province":"AB",
    75.                "postalCode":"H0H 0H0",
    76.                "type":"MAIL"
    77.             }
    78.          ]
    79.       },
    80.       {  
    81.          "insuredType":"CANADIAN",
    82.          "insuredGroupType":"FAMILY",
    83.          "inHomeProvince":true,
    84.          "homeProvince":"AB",
    85.          "selectedPlans":[  
    86.             {  
    87.                "planCode":"PL-STCAN-1"
    88.             },
    89.             {  
    90.                "planCode":"PL-SADD-1"
    91.             },
    92.             {  
    93.                "planCode":"PL-SMED-3"
    94.             }
    95.          ],
    96.          "firstName":"Jennie",
    97.          "lastName":"Fam",
    98.          "birthDate":"1999-01-01",
    99.          "phoneNumbers":[  
    100.             {  
    101.                "number":"5048552666"
    102.             }
    103.          ],
    104.          "addresses":[  
    105.             {  
    106.                "addressLine1":"123 Main St",
    107.                "city":"Calgary",
    108.                "country":"CA",
    109.                "province":"AB",
    110.                "postalCode":"H0H 0H0",
    111.                "type":"MAIL"
    112.             }
    113.          ]
    114.       }
    115.    ],
    116.    "payments":[  
    117.       {  
    118.          "amount":425.61,
    119.          "transactionType":"PURCHASE",
    120.          "paymentType":"COLLECTED",
    121.          "paymentMethod":"SINGLE",
    122.          "currencyCode":"CAD"
    123.       }
    124.    ]
    125. }

  4. matt – 12 years ago

    Thank you. And boy would it be great if this stuff was documented somewhere.

  5. Clyde Hoang – 12 years ago

    http://developer.tugroup.com/docs/read/travel_insurance/v2/policies#insuredPerson

    selectedPlans collection of InsuredPlan objects A collection of all plans that are included in the policy.

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